Yes, we understand that certain areas of our business cannot operate under normal working hours. Sewage spills, trauma and crime scene cleanup are just examples of this.
In general, if you are a sensible person and think your issue ts an emergency - we probably do too and it will be dealt with as such, 24 hours a day, 365 days a year
After your building is flooded either from a natural event such as heavy rainfall or something like a burst pipe, the first thing you must do is contact your insurer. Repairs cannot be undertaken until your insurance company has assessed the damage, what is covered under your policy and has given you the go ahead to make repairs.
If you are living in a rented property then you must also contact your letting agent or landlord as they may need to make a separate claim. You should then contact us, Complete Environmental Services offer professional flood & sewage restoration services to both commercial clients and individuals across the entire UK.
Please Note: If you flooding has been caused by an external force i.e drains overflowing caused by torrential rain, this type of flooding is known as grey or black water flooding and may contain sewage - this can be extremely hazardous to health and your property will need to be thoroughly dried and decontaminated.
Yes, we are firm believers in both Industry Accreditation and staff development through training - both of these ensure we can offer our clients the most up efficient treatment or service for any given issue. We are accredited with some of the most prestigious organisations in the UK in including Safe Contractor, Chaps, Altius, NPTA and BPCA.